Privacy Policy

Effective date: January 19, 2026 • Last updated: January 19, 2026

1) Who we are

E&S Insurance Group LLC (“E&S,” “we,” “us,” or “our”) provides insurance guidance and related services. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit esinsurancenow.com (the “Site”) or contact us.

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2) Information we collect

• Contact details you submit (name, email, phone number).
• Insurance-related information you choose to share (policy questions, coverage needs, basic details required to provide quotes or support).
• Website usage data (IP address, device/browser info, pages viewed, approximate location, referral source).
• Cookies and similar technologies (see Section 6).

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3) How we use information

• Provide services you request (guidance, quotes, policy support).
• Communicate with you (respond to inquiries, send updates you request).
• Operate and improve the Site (analytics, troubleshooting, performance).
• Prevent fraud, protect security, and comply with legal obligations.
• Marketing/advertising (where permitted; you can opt out—see Section 10).

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4) Legal bases for processing (GDPR/EEA/UK)

If you are in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, we process personal data under one or more of these legal bases:

• Consent (e.g., when you submit a form or accept non-essential cookies).
• Contract (to take steps at your request before entering a service relationship).
• Legitimate interests (e.g., site security, basic analytics, improving services) where those interests are not overridden by your rights.
• Legal obligation (e.g., recordkeeping, compliance).

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5) When we share information

We do not sell your personal information in the traditional sense. We may share information:

• With service providers who help operate our Site and communications (see Section 7).
• With insurance carriers/partners when needed to provide quotes or services you request.
• For legal/safety reasons (to comply with law, enforce terms, prevent fraud, protect rights and safety).
• In business transfers (merger/acquisition/asset sale—data may be transferred with appropriate protections).

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6) Cookies & tracking

We may use cookies and similar technologies for essential functionality, analytics, and advertising. You can control cookies through your browser settings. Some features may not work without certain cookies.

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7) Third-party services we use

Below is a typical vendor list for your setup. Remove anything you do not use, and add anything you do.

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8) Security, encryption & protection

• Encryption in transit: We use HTTPS/TLS where available to protect data sent to and from the Site.
• Access controls: We limit access to personal information to authorized personnel and service providers who need it.
• Operational safeguards: We use reasonable administrative, technical, and physical measures designed to protect information.
• No perfect security: Despite safeguards, no method of transmission or storage is 100% secure.

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9) Data retention schedule

We keep information only as long as reasonably necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law (including insurance, tax, and dispute-resolution obligations).

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10) Your privacy rights

A) California (CCPA/CPRA)

If you are a California resident, you may have the right to request: (1) access to the personal information we collected about you, (2) deletion of certain personal information, (3) correction of inaccurate personal information, and (4) information about disclosures for business purposes. You may also have the right to opt out of “selling” or “sharing” personal information as defined by California law.

How to submit a request: Email info@esinsured.com with the subject “Privacy Request (CCPA/CPRA)”.

We will verify your identity before fulfilling requests, as permitted by law.

B) EEA/UK (GDPR)

If you are in the EEA/UK, you may have rights to access, correct, delete, restrict, or object to processing, and the right to data portability. If we process your data based on consent, you may withdraw consent at any time.

To exercise these rights, email info@esinsured.com. You also have the right to lodge a complaint with your local data protection authority.

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11) SMS privacy & terms (if/when texting is enabled)

If you opt in to receive text messages from us, we may send messages related to quotes, appointment reminders, status updates, and customer support. Message frequency varies. Message and data rates may apply.

• Opt-out: Reply STOP to cancel.
• Help: Reply HELP for assistance or email info@esinsured.com.
• Consent: Consent is not a condition of purchase.

Note: If texting is not active yet, you can keep this section but avoid using “Text us” CTAs until RingCentral approval is complete.

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12) International data transfers

If you access the Site from outside the United States, your information may be processed in the U.S. or other jurisdictions where our service providers operate. Where required, we use appropriate safeguards for cross-border transfers.

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13) Children’s privacy

Our services are not directed to children under 13 (or under 16 in certain jurisdictions), and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us to request deletion.

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14) Changes to this policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date at the top of this page when changes are made.

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15) Contact us

Questions or requests? Email info@esinsured.com